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Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.
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These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.
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Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.
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These are used to improve the browsing experience and optimize the operation of the shop.
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Shipping Conditions

National Shipping

Peninsular Spain + Peninsular Portugal

Shipping costs: €6

Free shipping for purchases over €90

Deadline: 24 hours preparation. 24/48h transit.

Balearics

Shipping costs: €25

Free shipping for purchases over €300

Deadline: 24 hours preparation. 24/72h transit.

Canary Islands, Ceuta and Melilla

We currently have shipping disabled in this area. If you live in the Canary Islands, Ceuta or Melilla and want to place an order on our website, you can write to us at web@coallagourmet.com to manage it.

Pickup in our stores

If you live in Gijón, Oviedo or Madrid, you have the option to collect your order in our stores.

Free shipping costs.

Deadline: 24 hours of preparation and 24/48 hours of transit.

International Shipping

Portugal 

Shipping costs are 6€, if the order value is over 90€ shipping is free. 

Delivery within 1 to 2 business days.

Netherlands, Finland and Sweden

Shipping costs of 35€.

Shipping time 4 to 5 working days.

France, Germany and Italy

25€ shipping, free for orders over 300€*

Delivery within 4 to 5 working days.

Norway and Switzerland

Shipping costs 40€.

Shipping time 4 to 5 working days.

Denmark

25€ shipping costs, free for orders over 300€*

Delivery time 4 to 5 working days.

Lithuania, Latvia, Estonia, Poland, Slovakia, and Romania

50€ shipping cost.

Shipping time 4 to 5 working days.

Luxembourg and Austria

Shipping costs up to 25€.

Delivery time 4 to 5 working days.

Bulgaria, Czech Republic, Hungary, Slovenia, Greece, and Ireland.

50€ shipping cost.

Shipping time 5 to 7 working days.

Belgium

Shipping costs 35€, free for orders over 400€.

Delivery time 4 to 5 working days.

*We do not ship on Friday, Saturday or Sunday.

*As of May 13th 2020, we have stopped accepting orders shipping to the UK. Thanks for your understanding.

*International shipping costs are intended for purchases of up to 12 bottles. If the order exceeds 12 bottles, a supplement of €2/unit will be charged for shipping costs.

General conditions

Order preparation 

All orders have a preparation period of 24 working hours in the warehouse, after which the orders will be shipped by the chosen shipping method.

In times of high demand, such as Easter or Christmas, the preparation period may be extended by 24 to 48 working hours.

Package shipment

Domestic shipments are made through the parcel delivery company Nacex. Delivery will take 1 to 2 working days after leaving our warehouse.

Shipments outside Spain will take at least 4-5 working days (depending on the country). And they are made with the company Mail Boxes.

Orders made with payment by bank transfer will not leave our warehouse until the money is received in our account (if you do not make the transfer immediately it may take two working days to arrive, which could delay the arrival of the order from 2 to 3 extra days).

Shipping costs

Shipping costs include handling and packaging costs, as well as postal charges.

No shipments are made on Fridays, Saturdays, Sundays or holidays, to ensure that orders do not deteriorate during the weekend in the warehouses of transport companies and that they arrive in the best conditions.

Store pickups are free of charge, once you select this shipping method, the amount will disappear from the cart. You must wait to be notified that your order is ready to pick it up. You will be called by telephone by the responsible of each store.

Customer service phone hours are Monday through Friday from 8:00 am to 6:00 pm. Outside these hours you can contact us by email at web@coallagourmet.com.

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